VAT Relief is available on certain products for charities and for disabled people who buy products designed solely for use by disabled individuals. The regulations are such that it is impossible for a care home to buy on behalf of its residents and legitimately claim for VAT relief.


  • A charity - 'where goods are being made available by the charity to a disabled person for their personal or domestic use', OR;
  • A person who is 'chronically sick or disabled'

To claim VAT relief, please contact us at and we will send the relevant documentation. 

Products that are eligible for VAT relief include products designed for the care or treatment of incontinence, as well as aids that do not require the individual using them to attend a hospital or other care facility to receive the fitting of such. 

If you are unsure if your purchase qualifies for VAT relief, please refer to the links below, or give us a call on 01372 677398

The below links are for the UK Government website on VAT relief and should be carefully considered before applying for relief on your purchase.

Reliefs from VAT for disabled and older people (VAT Notice 701/7)

Updates: VAT Relief for Disable People Manual 2021 


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